1. make sure that you have installed the latest version of the correct driver. There is one ARCNET RAW driver for plug-in cards and one for USB devices.

2. check whether the device is listed in the Device Manager. SH ARC-USB is listed there under “Universal Serial Bus controllers”, PC plug-in cards under “SOHARD ARCNET”.

3. check the device properties in the device manager:

  • The appliance must be running properly.
  • The driver access name for the device must correspond to the name with which your application addresses it.
  • No device name may be assigned more than once.
  • There must be no resource conflicts with I/Os, memory or interrupts.

Possible solutions are:

  • Restarting the system
  • Removing and reinstalling the driver after a new download
  • In the event of resource conflicts: Check the resource setting in the BIOS, if necessary remove a hardware component that is causing the conflict